Ryan Specialty Netherlands B.V
About Ryan Specialty Netherlands B.V.
Ryan Specialty Netherlands B.V. is registered in the Netherlands under registration number KVK 73042242.
Our Registered address and head office is at Wilhelminakade 149a, De Rotterdam, East Tower, 29th Floor, 3072 AP Rotterdam.
We are Authorised and regulated by the Autoriteit Financiële Markten, (AFM), under licence number 12046122.
Ryan Specialty’s operations are conducted through several legal entities, the choice of which depends on where the entities are authorised to operate- please see Ryan Specialty UK and EEA Operating Regulatory Information – Ryan Specialty for further information.
Complaints
Ryan Specialty Netherlands takes great care to ensure that we provide quality services and do our utmost to provide you with the best possible experience. However, if you feel that we have not met your expectations we would like to hear from you, so that together we can come to a solution for your dissatisfaction.
In the event that you want to make a complaint, you can contact us in person, by letter or by e-mail at:
The Complaints Manager
Ryan Specialty Netherlands B.V.
Wilhelminakade 149a
De Rotterdam, East Tower, 29th Floor,
3072 AP Rotterdam
RegulatoryCompliance@ryansg.com
If you remain dissatisfied once you have received our final response you may refer your complaint to the Complaints Institute for Financial Services (KiFiD). You can take your complaint to the KiFiD if you are a consumer or a small business and your complaint has not been resolved in the way that you had hoped. Their contact details are:
Klachteninstituut Financiële Dienstverlening (KiFiD)
Postbus 93257
2509 AG Den Haag
Telephone: 070 – 333 8 999
Remuneration Policy
Generally, our employees are remunerated on the basis of a fixed salary in line with market conditions.
Depending on the performance of the employee and the Company, there is the possibility that employees will receive variable remuneration. Any variable remuneration will be awarded in accordance with our Remuneration Policy and will not exceed the levels stipulated by regulation. Variable remuneration will only be awarded if the employee meets their financial and non-financial performance goals.
All our employees are required to act ethically, with due skill, care and diligence and to act in the best interests of our clients and the long-term interests of the Company. The assessment of these conduct requirements helps to inform the amount of fixed and variable remuneration of our employees.